Tailor made assistance Hostesses welcome the groups and guide them through the terminal. A reception counter is especially dedicated to guiding these groups, with personalised signage. The Marseille Provence Airport Reception service can also interface with organisers to assist disabled passengers, or with airlines who wish to have specific check-in counters…

Reception counter At the meeting point, a reception counter or personalised signage can be installed to facilitate guidance and grouping of passengers in the air terminal.

A baggage handling service Baggage is taken from the point of delivery to the coach, or from the coach parking area to the check-in counter. Marseille Provence Airport has also provided specific parking spaces for coaches in immediate proximity to the terminal building.

Airport shuttles specifically for cruise passengers take them to the cruise ship embarkation gangway. This system makes it possible to offer a coherent range of services to cruise passenger travellers. A turnkey service for the best possible cruise

Easy transfer between Marseille Provence Airport and the Port Marseille Provence Airport is close to the port, with a travel time of 15 minutes, thanks to direct motorway access (A55). The transfer is facilitated by a specific coach parking area made available right next to the terminal building with corresponding signage. Thanks to this parking area the transfer from the plane to the cruise ship is simple, fast and direct.

Press Kit Marseille Provence Cruise Club – Seatrade Miami March 2012

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Marseille Provence Airport key figures 7,363,068 PAX in 2011 = +20 % increase in passenger traffic compared to 2006 2nd highest increase in traffic among the 100 largest European airports in 2009. 101 destinations / 121 direct scheduled routes / 29 countries 28 scheduled airlines.

www.mp.aeroport.fr (for outgoing clientele) / www.mrsairport.com (for incoming clientele)

Group Reception Service

Marketing Communication Department

Nicolas TRIPIER, Tel. +33 (0)4 42 14 27 98 Romain WINO, Tel. +33 (0)4 42 14 26 31 Email. [email protected]^[5]